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Help Guides

At Family Heating & Air, it’s our goal to ensure that we keep our customers informed in order to provide them with the best service possible. Below, you will find helpful guides on HVAC system maintenance, repairs, and more.

850-972-1879

Maintaining Your System
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Troubleshooting
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Pre-Service Checklist
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Repair or Replace?
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Warranty
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How can we help?

Financing

From residential to commercial HVAC services, Family Heating & Air fulfills your every need to higher standards with flexible financing options.

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Maintenance

We highly recommend investing in regular maintenance of your heating and cooling systems. We offer maintenance agreements to make it even easier!

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Community

We love our community! We’re honored to support those in our community and do all we can to make it a better place to live.

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Schedule Service

Prioritizing exemplary treatment of our valued clients, Family Heating & Air looks forward to working with you. Schedule your service today!

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Give us a call today

Free home estimates on new installations!

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Customer Reviews

Responsive professional and courteous. Tim, Tyler, Damen and Joe were great. They called ahead of time and showed up as promised. Work was completed promptly and professionally. All went smoothly from start to finish. I highly recommend this company.

Lisa P.

I highly recommend Family Heating and Air. Service person, Tom, was professional and gracious. The company responded right away to schedule a visit. I highly recommend this company and will use them again in the future. Thank you, Tom and thanks Family Heating and Air.

Gail M.

These guys are great. Very informative and they want to help you. Any issues were taken care of very quickly and easily. Highly recommended A+ on everything. Tim was a great salesman and has helped after the sale. They are all great. They go above and beyond.

Bill R.

Ed Installed the APCOX UV light system. Only in house for 6 months and wet mold had started. Ed came back today and all mold was gone. My wife noticed the change immediately. She commented that when she cooks fish the ode is gone so much faster. Great system and well worth the money. Thank you Ed for recommending it.

John S.

Jim was friendly and responsive to my questions. Helpful by showing me simple things I can do to maintain my system. Responded quickly and was at my house the same day I called.

Jeremy T.

Joe and Ian provided us with a very thorough air duct cleaning service today. They sealed around each & every vent, sanitizes them and cleaned up behind themselves. The team was terrific and the company continues to impress me after seven years of service to our home.

Teresa H.

Best ac place i have ever dealt with. They actually know what they are doing. I had them replace my entire unit, not only did they replace it they fixed some minor issues with the surrounding wood and drywall. No hesitation to any questions we asked. I highly recommend their service. The crew was awesome. They had no problems cleaning up after themselves as well.

Caleb J.

Justin was an awesome salesman and easy to work with. He was also able to exactly pinpoint my issue which no other company did. Tyler and Damon were excellent at installing my new unit. They were quick, didn’t leave a mess, and explained everything. I’d recommend this company to any one of my family and friends in a heartbeat.

Crystal M.

My heat broke and they were available to come out the same day. Justin arrived fast and called beforehand to let me know he was on his way. He was very professional, helpful and walked me through the whole process. I ended up replacing my entire unit that was breaking down anyways. The very next day Tyler and Damon were here early in the morning to install.

Angelina L.

Tim was very prompt any met with me and explained everything in detail. As soon as we decided what units were gonna work best for me he got on the phone and within an hour he had a crew to install to remove the old unit and install the new unit. William John and Joe did an outstanding job.

William Rosa
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